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TERMS & CONDITIONS

The website www.blackswanstore.com (“Black Swan Boutique”, “us”, “we”) is available in accordance with the following Terms & Conditions which the visitor acknowledges that he has read and accepted fully and unconditionally. We may modify the terms and conditions from time to time, so we would advise users to regularly check this page.

Company Details

Black Swan Boutique is the trading name of Black Swan Boutique, VAT No.149162506000

Please read carefully through these Terms, prior to using this website.

“Black Swan Boutique” endeavors to provide a first-class customer service to the users/ members (hereinafter “customers”) of the website on a daily basis. In addition, this eshop is intended for all internet users who wish not only to receive direct information on the company’s products but also to complete a purchase through the eshop, by means of distance online order, provided that the company has sufficient stock.
“Black Swan Boutique” gives attention to the direct and satisfactory customer service, operating constantly in a responsible manner on the course of its business activity and cultivating trust between the company and its customers.
The present terms fully comply with the current European and Greek legislation; users acknowledge the company’s right to modify any provisions of the present terms to the extent that such modification would neither affect legally binding obligations of either party nor affect any accomplished situations. The customer is responsible to check periodically the present terms and conditions and he/she is exclusively responsible in reference to the use of the website.
The customers of this webpage acknowledge that they have read the present terms, agree with them and undertake to comply with them. The terms and conditions of the present website set the terms of use of our website and our services and the terms of the sale agreement which is concluded between the customer and “Black Swan Boutique”. Every www.blackswan.bq@gmail.comstore.com customer is assumed that with the subscription / use/ visit of the website fully acknowledge the present terms; and waives its claims emerging by his visit to the website or transaction with “Black Swan Boutique”. Any customer who does not agree with these terms should abstain from the use of the website and subsequently any transaction. The use of the website www.blackswan.bq@gmail.comstore.com, the subscription and the transaction (submission of order) implies the acceptance of the present terms and the conclusion of a sale agreement with the present terms.
We feel we have the obligation to keep our customers always informed and secured. In case you have any question regarding the present terms please contact us on the tel. +2310229134 or send us an email at the electronic address blackswan.bq@gmail.comstorekalamata@gmail.com.
“Black Swan Boutique” reserves the right to suspend temporarily or permanently all of its services without notice in its sole discretion.

Registration

In order to make purchases on the site you will be required to provide some personal details, including your real full name, email address and correspondence address. With the use of the website you provide your explicit consent to “Black Swan Boutique” to process the relevant personal data and you declare that all the information is true and accurate. You warrant that the payment information is valid and correct and you confirm that you are the person referred to in the billing information provided.

We shall process the above data in accordance with article 7Α par. 1 (b) of Law 2472/1997, in order to complete the order placed by our customers and shall in no way disclose, publish or sell these data to any third parties, except in case a legal procedure regarding the withdrawal of confidentiality is initiated (L. 2225/1994) or according to other obligations arising from the national implementation of Directive 24/2006.

All orders are subject to acceptance and availability. Once you place an order you will receive a confirmation email. This email is NOT an acceptance of your order, just a confirmation that we received it. Acceptance of your order between you and Black Swan Boutique will be completed once we email you with the confirmation of the shipment of goods.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion.

Making an order through the eshop signifies that you enter into a distance sale agreement, which is governed by the legal framework of Law 2251/1994 about Consumer’s Protection, as applied.

Payment

Black Swan Boutique accepts the following payment methods:

Cash on Delivery
Paying cash on delivery is available only in Greece for orders up to 500 euros. Payment will be collected at the time of delivery by the driver.

Bank Transfer
You may choose to pay for goods with a bank transfer.

Our Bank details are as follow:

Bank Name: National bank of Greece

IBAN: GR3502602430000720201235490

All prices shown under the relevant lists of each product include VAT; We reserve the right to change prices without notice. The offers are valid until the exhaustion of stock. Non EU-Customers shall be subject to any charges that may arise from exchange rate differences, customs clearances, etc., for which our company shall bear no liability.

Payment Security

Your personal security is very important to us. blackswan.bq@gmail.comstore.com uses the SSL protocol to encrypt all personal information and services provided in order to secure your data.

SSL protocol (Secure Sockets Layer) is now a global Internet standard for the certification of websites to Internet users and for the encryption of data between Internet users and web servers. An SSL encrypted communication requires all information interchanged between a customer and a server to be encrypted by the sender’s software and to be decoded by the recipient’s software; in this way, personal data are protected while transferred in the Internet. Furthermore, all information sent via SSL protocol is protected by a mechanism that automatically verifies if such data have been changed while transferred.

We note that we cannot guarantee the complete prevention of the use of your information by unauthorized third parties and we will not be liable for any damages or losses (direct or indirect) of a customer whose card is being used illegally or used in an unauthorized manner.

Furthermore, “Black Swan Boutique” is not responsible for any damage that may be caused to your computer by viruses, worms, spyware, or the like during your connection to our website. Please make sure you have an antivirus program, firewalls, and that your other computer protection programs are up to date.

Items to be sold

“Black Swan Boutique” makes every effort to present the products of the website in the most accurate way possible. In some cases the information on our website may contain inaccuracies or incomplete information. We reserve the right to correct any mistakes or to update the website anytime without prior notification. Given the nature of products’ presentation on our website and the different types of visual aspect, the colors and fabrics presented on the website may differ slightly from those of the actual product. If the product does not meet your expectations, you can return it to us in accordance with the terms set herein.

Customer Obligations

Customers must comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications and refrain from any unlawful and abusive conduct in the course of and in connection with the website and any illegal practices. The customer is liable for any damage to him/her, due to the misuse of the website or misuse of the services offered through it. In the event that “Black Swan Boutique” is involved in any illegal action or is required to pay any compensation due to the breach of the customer’s obligations under these terms, the customer will be liable to indemnify “Black Swan Boutique” for this reason. Each customer is solely responsible for securing the confidentiality of his/her password and he/she himself/herself undertakes the risk of damage from third party access in any way to its code.
In the event of a post of material or content, “Black Swan Boutique” has no liability and cannot be deemed to accept such content.
In addition, customers hereby agree to indemnify “Black Swan Boutique” for any legal dispute arising between them and third parties due to the content they have posted, published or otherwise transmitted via the website and in the event of inaccurate registration of data on registration or updating of their information and generally in the event of violation of the present terms of use. Any use contrary to the above further to any civil and criminal penalties will result to the deletion of this content and at the same time the deletion of the customer’s account, which violates the present terms of use, without notice.

Child Protection Policy

Visitors/users of the website who are minors have access to the services only with the consent of parents or guardians and are not required to submit any personal information. Nevertheless, blackswan.bq@gmail.comstore.com bears no responsibility, should false information be submitted when filling out the website registration form.